Our Reviews
Calandre W|2023 GMC Sierra 2500 HD
Confirmed Service Customer
3/25/2025
I got an oil change. It was quick, staff was wonderful
3/28/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
WINSLOW, AZ
Shirley A|2025 GMC Sierra 1500
Confirmed Sales Customer
4/9/2025
Everything work out great, had very friendly sales person, did a great job helping me getting me a truck
LINKYN MONIZ
4/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NAVAJO MOUNTAIN, UT
Richard W|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
4/10/2025
The oil change was on time and no hassles.
4/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
FLAGSTAFF, AZ
Allison E|2019 GMC Acadia
Confirmed Service Customer
4/21/2025
Austin was fantastic throughout the process of getting our car fixed. Due to several issues, they had to keep the car for several days but he kept us posted regularly and he always did so with such an upbeat and friendly attitude while making sure he wasn't over promising us anything. Overall, he made what is usually never fun - a positive experience.
4/25/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
FLAGSTAFF, AZ
Debra H|2022 Chevrolet 3500HD Silverado
Confirmed Service Customer
5/1/2025
Long wait, but some much needed answers on my big diesel, 3500 dually. Your staff has been great and so helpful in figuring g out my troubles…too much truck to wait to move my rv.
5/2/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
FLAGSTAFF, AZ
John C|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
3/12/2025
The sales person was not pushy and knowledgeable. I feel like we got a very good price on our vehicle.
LINKYN MONIZ
3/12/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
FLAGSTAFF, AZ
Jane H|2024 GMC Sierra 1500
Confirmed Service Customer
3/20/2025
Good service
3/24/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
CAMERON, AZ
Lynn H|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
4/3/2025
Service was thorough and was informed of other things needing attention, thank you
4/3/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
TUBA CITY, AZ
Nick J|2023 GMC Yukon XL
Confirmed Service Customer
4/22/2025
Austin was professional & friendly in service upon check in. Service was completed with the hour for the oil change & air filter. Thank You
4/25/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
FLAGSTAFF, AZ
Gregory G|2025 GMC Acadia
Confirmed Sales Customer
5/1/2025
Fun and fair salespeople
DUWALA JOSEPH
5/2/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SEDONA, AZ
Tyler T|2021 GMC 1500 Sierra
Confirmed Service Customer
5/15/2025
The vehicle wasn't ready for me, could not find the second keys. overall i love my truck. thank you TT
5/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
PINON, AZ
Naomi L|2017 GMC Yukon XL
Confirmed Service Customer
5/15/2025
Horrible service. No room for me to park or go into the bay I circled around the building for 15 minutes finally I got down and asked for instructions but I had to try and wave someone because noone would acknowledge me. After waiting a long time I was able to enter the bay and no one would approach me or ask how they could help. I finally went up to the gentleman service writer behind the desk and told him I was leaving the keys in the truck . I had an appt but that didn't seem to help in getting help any quicker. There is no room to park it was crowded and too busy and no one would ask how to help or anything they were just ignoring me pretending not to see me. Oil change was expensive and they don't even do the 7 point inspection. Just the very basic oil change and it was over $100 dollars. I'll be taking my vehicle elsewhere form now on.
5/19/2025
Thank you for reaching out to us. We regret to hear about the situation you have described.
FLAGSTAFF, AZ
Richard B|2022 GMC 1500 Sierra
Confirmed Service Customer
5/24/2025
good job , it runs smooth
5/28/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
COTTONWOOD, AZ
Eveyln G|2022 Buick Enclave
Confirmed Service Customer
6/5/2025
Friendly
6/5/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
FLAGSTAFF, AZ
Darrell C|2025 GMC Acadia
Confirmed Sales Customer
6/11/2025
Rebate was not accounted for. dealership ripped me off
CESAR FIERRO
6/23/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional sales experience, so we are disappointed to hear that yours was not up to par. Please contact us at (928) 774-1472 to discuss your concerns, as your satisfaction is of utmost importance to us.
KAYENTA, AZ
Paul W|2018 GMC Yukon XL
Confirmed Service Customer
6/20/2025
Professional and friendly.
6/20/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
FLAGSTAFF, AZ
Travis N|2025 GMC Sierra 1500
Confirmed Sales Customer
6/30/2025
They are good and friendly people and I love my new Truck and a big thank you to DeWey 👍
DUWALA JOSEPH
7/21/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
KAYENTA, AZ
Wallace J|2024 GMC Sierra 1500
Confirmed Service Customer
7/1/2025
was alright
7/2/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
GANADO, AZ
Carol H|2022 Buick Enclave
Confirmed Service Customer
7/1/2025
Awsome as always
7/2/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
FLAGSTAFF, AZ
Von L|2023 GMC Sierra 1500
Confirmed Service Customer
7/2/2025
Great service, great team. I moved to the region six months ago and have been searching for my new service/dealer. Well I met Austin, the service advisor who was simply outstanding. And his professionalism and knowledge sold me on your dealership.
7/2/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
WINSLOW, AZ
Brandon A|2023 GMC Sierra 1500
Confirmed Service Customer
7/3/2025
Very professional service. Never have any issues. Thank you.
7/8/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
FLAGSTAFF, AZ
Emmett B|2025 GMC Sierra 1500
Confirmed Sales Customer
5/27/2025
No comments
HOUSE SALES REP
5/28/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
TUBA CITY, AZ
Roger N|2025 GMC Sierra 1500
Confirmed Sales Customer
5/28/2025
Great customer service , fast, everything 👌 👏 👍
SORREN WILSON
5/28/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SHONTO, AZ
Myron R|2024 GMC Terrain
Confirmed Service Customer
5/29/2025
It just took longer than I thought
5/30/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MANY FARMS, AZ
John C|2025 GMC Sierra 2500 HD
Confirmed Service Customer
6/19/2025
Technician spilled DEF on step and did not clean it. Otherwise great service
6/20/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
FLAGSTAFF, AZ
Bob F|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
6/20/2025
Awesome as always. Austin, Claire, & Bill are the best. Tech Micah Reece is excellent
6/23/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BELLEMONT, AZ
Damon B|2025 GMC Sierra 1500
Confirmed Sales Customer
6/23/2025
Good for everything for me
SORREN WILSON
6/23/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SHONTO, AZ
Simmon S|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
6/30/2025
Our sales guy, Tony, was very helpful and kept my wife and me informed throughout the entire process. We never felt left out of anything. The finance team was also very attentive and worked hard to get us a great deal. We really appreciated the excellent service!
ANTHONY SCHAEFFER
7/21/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
PAGE, AZ
Ken W|2016 GMC 2500HD Sierra
Confirmed Service Customer
7/4/2025
Service was fast
7/8/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
FLAGSTAFF, AZ
Laura K|2025 GMC Sierra 1500
Confirmed Sales Customer
7/9/2025
very strong customer services and with new employees as well they help with good communication to where I can under stand.
VITA ALLISON
7/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
TUBA CITY, AZ
Robert G|2024 GMC Yukon
Confirmed Service Customer
7/16/2025
First time here. Easy check in and fast friendly service. Got me in and out quickly
7/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SEDONA, AZ
Sarah N|2020 Chevrolet Trax
Confirmed Service Customer
8/10/2025
I have no complaints. It was a real good experience. 👍🏼
WINSLOW, AZ
Robert S|2015 GMC Yukon
Confirmed Service Customer
8/13/2025
One of the best oil change/tire rotation I’ve ever experienced!
WINTER SPRINGS, FL
Betty Y|2026 GMC Terrain
Confirmed Sales Customer
8/15/2025
They did an excellent job finding a vehicle for us. It was awesome.
PAGE, AZ
Jennifer T|2018 Buick Encore
Confirmed Service Customer
8/22/2025
Wonderful service team
GRAND CANYON, AZ
Kimberly S|2023 GMC Canyon
Confirmed Service Customer
8/22/2025
Everyone was friendly and helpful. Explained the course of action.
FLAGSTAFF, AZ
Michael S|2017 GMC Canyon
Confirmed Service Customer
9/24/2025
The service writer, Claire Coulter, was excellent. Knowledgeable, efficient, and friendly. Excellent communication /people skillset. I especially appreciated the in-depth explanation of work peformed/whats next summary. These attributes make the customer experience feel worthwhile.
9/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
FLAGSTAFF, AZ
Todd G|2026 GMC Canyon
Confirmed Sales Customer
9/29/2025
Johnathon was great to work with. Kept me posted on delivery and was really straight up through the process.
FLAGSTAFF, AZ
Lenett M|2022 GMC Acadia
Confirmed Service Customer
10/8/2025
Quick and easy check in. Staff was pleasant and helpful.
WILLIAMS, AZ
Samantha Y|2025 Buick Encore GX
Confirmed Service Customer
10/18/2025
My first visit for oil change receptionist was full of energy with a smile service was quick
GRAND CANYON, AZ
Deborah M|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
10/20/2025
Disappointed in dashboard console screen small, no dual air control, no hands free on steering wheel.
TUBA CITY, AZ
Brian W|2021 GMC Yukon
Confirmed Service Customer
7/16/2025
It's always a very smooth experience. Claire is always friendly and pleasant and knows her stuff, getting us in and checking everyone out.
7/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
FLAGSTAFF, AZ
Barry Z|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/17/2025
I was In town on vacation needed an oil change, called the dealership , they got me in the next day..... Once I arrived , they got my truck in and the service done in about an hour as promised...
7/21/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MUNCIE, IN
Star M|2022 Buick Encore
Confirmed Service Customer
7/24/2025
My service rep was very helpful and did a great job reviewing what needed to be done and what can be done in the future.
7/25/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
TUCSON, AZ
Susie M|2024 GMC Yukon
Confirmed Service Customer
7/30/2025
Everyone was super nice.
8/7/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
FLAGSTAFF, AZ
Mamie B|2018 GMC 2500HD Sierra
Confirmed Service Customer
8/3/2025
Clare was excellent to work with and her customer service showed. The repair cost was more than we expected.
8/5/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
HOLBROOK, AZ
Shawn L|2022 Chevrolet 3500HD Silverado
Confirmed Service Customer
8/14/2025
Service was great. Was kept up to speed with my vehicles maintenance by my service adviser Claire.
PARKS, AZ
Kimberly B|2025 GMC Sierra 1500
Confirmed Service Customer
9/12/2025
Friendly efficient and time appropriate
FLAGSTAFF, AZ
Kenneth F|2026 GMC Sierra 1500
Confirmed Sales Customer
10/11/2025
Two sales person help us, so friendly and there manger. They help us alot
MARBLE CANYON, AZ
Stephen W|2012 GMC Yukon XL
Confirmed Service Customer
10/22/2025
Everyone I spoke with were friendly and actually helpful like they cared. The facility was clean throughout from the restroom to the showroom and garage. The mechanic assigned to my vehicle did a good job replacing the 4x4 module and checking on a couple of SB's. Other than the 6 hr. wait I was satisfied.
FLAGSTAFF, AZ
Russell B|2025 GMC Sierra 2500 HD
Confirmed Service Customer
10/26/2025
great service, very friendly staff.
FLAGSTAFF, AZ
Walter M|2026 GMC Terrain
Confirmed Sales Customer
10/26/2025
Easy, but long.
FLAGSTAFF, AZ
Rick H|2016 Buick Enclave
Confirmed Service Customer
11/24/2025
The experience was basically fine, except for something I noticed after checking out. The service repair estimates included a visual indication of a small oil leak with a diagnostic service soon to pinpoint the source. If I had been informed of this issue prior to checking out, I would have agreed to do the diagnostic while my vehicle was still is in the shop to know the seriousness of the leak. Now I have to schedule another service appointment which isn't convenient as I live an hour from the Flagstaff service center.
11/24/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. .
CORNVILLE, AZ
Brandyn T|2019 GMC Yukon
Confirmed Service Customer
12/5/2025
Was a good experience
12/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
FLAGSTAFF, AZ
Omar A|2026 GMC Sierra 1500
Confirmed Sales Customer
12/8/2025
Great People, awesome experience!
HOUSE SALES REP
12/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
FLAGSTAFF, AZ
Rose S|2026 GMC Sierra 1500
Confirmed Sales Customer
12/10/2025
Thankyou very much, everything was excellent & appreciated,
DUWALA JOSEPH
12/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
TONALEA, AZ
Kimberly S|2023 GMC Canyon
Confirmed Service Customer
12/15/2025
It took a few tries, but successful fix to my back up camera system. I appreciate my service manager's efforts to help out throughout the process. Thanks Claire!
12/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
FLAGSTAFF, AZ
Samuel K|2017 Chevrolet Suburban
Confirmed Service Customer
12/28/2025
Oxendale was just wonderful. I brought my Suburban in too fix my issue. My warranty company took forever to send someone to look and approve the repair, 5 weeks. Luckily, I preordered the part. I was in a rental during this time. While the claim was denied, they started the repair in an quick manner so we could have our Suburban before Christmas. You can trust that Oxendale will treat you right. They will go out of their way to ensure you have a good experience. AVOID American Dream Auto Warranty. They will do anything to get out of lodging for your claim.
12/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MESA, AZ
Dan S|2019 Chevrolet Impala
Confirmed Service Customer
11/8/2025
Had braking noise issue. Offer to show the technician when it happens on the automatic braking with cause control. They knew better than me, I guess. Charged me $185 Diagnostic fee and said they could not duplicate it. Did not get my car fixed.
11/24/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par.
FLAGSTAFF, AZ
Jane H|2024 GMC Sierra 1500
Confirmed Service Customer
12/3/2025
Excellent service
12/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
CAMERON, AZ
Richard C|2026 GMC Sierra 1500
Confirmed Sales Customer
12/9/2025
I had an excellent experience purchasing my new 2026 Sierra AT4. My salesperson Dewey was extremely helpful and patient through my decision making process. I love how knowledgeable the entire team is regarding their product.
DUWALA JOSEPH
12/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
PARKS, AZ
Jay C|2023 GMC Sierra 1500
Confirmed Service Customer
12/19/2025
Claire is such a pleasure to work with and the service was done in a timely manner at a reasonable cost. I appreciate the ability to bring my vehicle here. Thank you!
12/19/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
FLAGSTAFF, AZ
Earl L|2026 GMC Sierra 1500
Confirmed Sales Customer
12/23/2025
Very great customer service
KAILYN BROWN
12/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
TUBA CITY, AZ
Nathaniel M|2026 GMC Sierra 1500
Confirmed Sales Customer
12/24/2025
The dealership is okay. They supposed to call me to pick up my gift.
JONATHAN ALVAREZ ROJ
12/29/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional experience, so we are disappointed to hear that yours was not up to par. .
WINSLOW, AZ
Gary R|2024 GMC Sierra 1500
Confirmed Service Customer
1/5/2026
was great in and out, for service.
1/5/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
TUBA CITY, AZ
Deborah D|2026 GMC Canyon
Confirmed Service Customer
1/17/2026
Calvin and Tom in the body shop are great! Calvin provided the repair estimates quickly and once my window arrived he was able to get me in the next day. Repair was completed in a timely manner and looks great!
TUBA CITY, AZ
Debra H|2022 Chevrolet 3500HD Silverado
Confirmed Service Customer
1/11/2026
Quick, easy, the job gets done.
FLAGSTAFF, AZ
Jill O|2016 GMC 2500HD Sierra
Confirmed Service Customer
1/13/2026
The service is excellent at Oxendale GMC. Every visit has gone perfectly!
WILLIAMS, AZ
John C|2025 GMC Sierra 2500 HD
Confirmed Service Customer
1/14/2026
They completed the service quickly.
FLAGSTAFF, AZ
Valerie H|2023 Chevrolet Tahoe
Confirmed Service Customer
1/22/2026
There needs to be more communication when setting up a service appt. I was scheduled for a 11am oil change and when I arrived, the lady told me they were backed up and also let me know they go to lunch at 11:30 so I may not get in until 12:30 or 1pm. Mind you I travel an hour to get there and I always wait until my service is completed. Anyways, had I know of the lunch hour I would not have made my appt for 11am.
WINSLOW, AZ
Russell D|2016 Buick Cascada
Confirmed Service Customer
2/12/2026
Great service and quick turn around for scheduled maintenance. I was able to use GM points to cover the service charges. Thanks for your help Claire!
FLAGSTAFF, AZ
Jesse A|2026 GMC Sierra 2500 HD
Confirmed Service Customer
2/20/2026
All good thanks for the oil change
KAIBETO, AZ
Steven H|2022 GMC 1500 Sierra
Confirmed Service Customer
2/23/2026
Like the truck, the mpg is great. There were some minor glitches, hey it's a used truck, the dealership came through and took care of the issues -- have confidence if any issues arise the dealership and GM will rise to the occasion and resolve them , but I hope there will be no more issues. Looking forward to many happy journeys.
FLAGSTAFF, AZ
Pauline M|2026 GMC Canyon
Confirmed Sales Customer
1/19/2026
Good customer service
SHONTO, AZ
Ryan C|2022 GMC Canyon
Confirmed Service Customer
1/29/2026
Great service
WINSLOW, AZ
Berdella N|2026 GMC Sierra 1500
Confirmed Service Customer
2/9/2026
I was told by the customer service rep that it would take an hour for the oil change. It took less so I was very happy about that. Fast service.
HOTEVILLA VILLAGE, AZ
Gloria P|2022 Chevrolet Malibu
Confirmed Service Customer
2/9/2026
Service was fast
TUBA CITY, AZ
Al M|2018 GMC 2500HD Sierra
Confirmed Service Customer
2/12/2026
I always take my 2018 duramax in for oil changes and all scheduled maintenance. If it wasn’t for all the sensors this would be a perfect truck.
GRAND CANYON, AZ