Our Reviews

Rusty Y|2022 GMC 3500HD Sierra

Confirmed Service Customer

1/29/2025

Great customer service in the vehicle service and parts department area. My vehicle was worked on and finished at the time given. Fantastic work, thanks.

1/31/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

KAYENTA, AZ

Janice C|2018 GMC Acadia

Confirmed Service Customer

2/14/2025

Came in to get an oil change and full diagnostic because the Oxendale Outlet in Winslow told us they could not do it there due to computer issues. I took a half day off work to travel to Flagstaff to get it done and they advised that my 2018 Acadia had a parasitic drain originating from an actuator. They said they would order the part and call us back. We pre-paid the quoted amount of $835 on January 29th. That amount included $150 charged for the oil change. We were called to come back on February 7th. Again, I took a half day off to drive it down. After a couple hours they called to let me know no repair was made, the part ordered was defective so they had to send for another one. I returned February 12th and after taking a 3rd day off to resolve the issue, they claimed they received yet ANOTHER DEFECTIVE PART and could not make the repair. I asked if there wasn’t a way for them to check the parts prior to coming all the way over for nothing, but was advised by Claire that “sometimes we just get a bad batch”. That did not make me feel confident in their abilities or that they even cared about the inconvenience so I requested a refund and will take it to Horne instead. I was refunded only $544 dollars (which has not yet shown up back in my account). I knew it would be less because of the oil change, but not accounting of what the other $141 dollars went towards AND on the printout she did give us it states we “refused the repair”. We didn’t refuse anything…you couldn’t help us and wasted our time and gas coming back and forth for nothing. I have called twice for a manager but no one is ever available to speak to me. I want my refund or I will be contacting an attorney. That was my experience with your dealership. Horrible.

2/17/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par.

Business Response

WINSLOW, AZ

Myron R|2024 GMC Terrain

Confirmed Service Customer

2/19/2025

It was great

2/25/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

MANY FARMS, AZ

Greg H|2021 GMC 1500 Sierra

Confirmed Service Customer

3/6/2025

Good Quick service for an oil change, but the description of the type of oil used would have been more helpful to me. For the cost I assume it was synthetic, but I could not identify if they used a Dexos oil product or not via the paperwork or other supplied information. I prefer to know what products are being used.

3/10/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

SEDONA, AZ

Gary G|2015 GMC Yukon

Confirmed Service Customer

1/24/2025

The service at Oxendale was absolutely top tier. Bill their service director was extremely knowledgeable and a joy to work with. His whole team including Claire are amazing!

1/27/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

PHOENIX, AZ

Baysinger L|2024 GMC Canyon

Confirmed Sales Customer

1/28/2025

They have great people, great service, and a great salesman; I have two vehicles from this company, and I will continue to do business with them. A+

DALTON KNAPP

1/28/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

MISSOULA, MT

Ray G|2023 GMC Sierra 1500

Confirmed Service Customer

2/20/2025

very quick and great communication

2/24/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

FLAGSTAFF, AZ

Dan P|2023 GMC 1500 Sierra

Confirmed Service Customer

2/21/2025

Awesome customer service with a quick turn around for the work that was performed

2/24/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

SEDONA, AZ

Dennis D|2025 GMC Terrain

Confirmed Sales Customer

2/28/2025

It was good how I was attended to upon my arrival.

TAMIA TSOSIE

3/5/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

NAZLINI, AZ

Alice R|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

3/5/2025

Every thing is was good

3/10/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Calandre W|2023 GMC Sierra 2500 HD

Confirmed Service Customer

3/25/2025

I got an oil change. It was quick, staff was wonderful

3/28/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

WINSLOW, AZ

George D|2008 GMC Sierra

Confirmed Service Customer

3/6/2025

5 months to replace 6.6 duramax engine. GM still has remanufactured engines on back order! Oxendale GMC did the best they could in light of parts shortage and shortage of diesel mechanics.

3/10/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par.

Business Response

SUN CITY, AZ

John C|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

3/12/2025

The sales person was not pushy and knowledgeable. I feel like we got a very good price on our vehicle.

LINKYN MONIZ

3/12/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

FLAGSTAFF, AZ

Jane H|2024 GMC Sierra 1500

Confirmed Service Customer

3/20/2025

Good service

3/24/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

CAMERON, AZ

Shirley A|2025 GMC Sierra 1500

Confirmed Sales Customer

4/9/2025

Everything work out great, had very friendly sales person, did a great job helping me getting me a truck

LINKYN MONIZ

4/16/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

NAVAJO MOUNTAIN, UT

Richard W|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

4/10/2025

The oil change was on time and no hassles.

4/16/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

FLAGSTAFF, AZ

Allison E|2019 GMC Acadia

Confirmed Service Customer

4/21/2025

Austin was fantastic throughout the process of getting our car fixed. Due to several issues, they had to keep the car for several days but he kept us posted regularly and he always did so with such an upbeat and friendly attitude while making sure he wasn't over promising us anything. Overall, he made what is usually never fun - a positive experience.

4/25/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

FLAGSTAFF, AZ

Nick J|2023 GMC Yukon XL

Confirmed Service Customer

4/22/2025

Austin was professional & friendly in service upon check in. Service was completed with the hour for the oil change & air filter. Thank You

4/25/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

FLAGSTAFF, AZ

Gregory G|2025 GMC Acadia

Confirmed Sales Customer

5/1/2025

Fun and fair salespeople

DUWALA JOSEPH

5/2/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

SEDONA, AZ

Lynn H|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

4/3/2025

Service was thorough and was informed of other things needing attention, thank you

4/3/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

TUBA CITY, AZ

Debra H|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

5/1/2025

Long wait, but some much needed answers on my big diesel, 3500 dually. Your staff has been great and so helpful in figuring g out my troubles…too much truck to wait to move my rv.

5/2/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

FLAGSTAFF, AZ

Naomi L|2017 GMC Yukon XL

Confirmed Service Customer

5/15/2025

Horrible service. No room for me to park or go into the bay I circled around the building for 15 minutes finally I got down and asked for instructions but I had to try and wave someone because noone would acknowledge me. After waiting a long time I was able to enter the bay and no one would approach me or ask how they could help. I finally went up to the gentleman service writer behind the desk and told him I was leaving the keys in the truck . I had an appt but that didn't seem to help in getting help any quicker. There is no room to park it was crowded and too busy and no one would ask how to help or anything they were just ignoring me pretending not to see me. Oil change was expensive and they don't even do the 7 point inspection. Just the very basic oil change and it was over $100 dollars. I'll be taking my vehicle elsewhere form now on.

5/19/2025

Thank you for reaching out to us. We regret to hear about the situation you have described.

Business Response

FLAGSTAFF, AZ

Emmett B|2025 GMC Sierra 1500

Confirmed Sales Customer

5/27/2025

No comments

HOUSE SALES REP

5/28/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

TUBA CITY, AZ

Roger N|2025 GMC Sierra 1500

Confirmed Sales Customer

5/28/2025

Great customer service , fast, everything 👌 👏 👍

SORREN WILSON

5/28/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

SHONTO, AZ

Darrell C|2025 GMC Acadia

Confirmed Sales Customer

6/11/2025

Rebate was not accounted for. dealership ripped me off

CESAR FIERRO

6/23/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional sales experience, so we are disappointed to hear that yours was not up to par. Please contact us at (928) 774-1472 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

KAYENTA, AZ

Paul W|2018 GMC Yukon XL

Confirmed Service Customer

6/20/2025

Professional and friendly.

6/20/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

FLAGSTAFF, AZ

Tyler T|2021 GMC 1500 Sierra

Confirmed Service Customer

5/15/2025

The vehicle wasn't ready for me, could not find the second keys. overall i love my truck. thank you TT

5/16/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

PINON, AZ

Richard B|2022 GMC 1500 Sierra

Confirmed Service Customer

5/24/2025

good job , it runs smooth

5/28/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

COTTONWOOD, AZ

Myron R|2024 GMC Terrain

Confirmed Service Customer

5/29/2025

It just took longer than I thought

5/30/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

MANY FARMS, AZ

Eveyln G|2022 Buick Enclave

Confirmed Service Customer

6/5/2025

Friendly

6/5/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

FLAGSTAFF, AZ

John C|2025 GMC Sierra 2500 HD

Confirmed Service Customer

6/19/2025

Technician spilled DEF on step and did not clean it. Otherwise great service

6/20/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

FLAGSTAFF, AZ

Bob F|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

6/20/2025

Awesome as always. Austin, Claire, & Bill are the best. Tech Micah Reece is excellent

6/23/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

BELLEMONT, AZ

Damon B|2025 GMC Sierra 1500

Confirmed Sales Customer

6/23/2025

Good for everything for me

SORREN WILSON

6/23/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

SHONTO, AZ

Travis N|2025 GMC Sierra 1500

Confirmed Sales Customer

6/30/2025

They are good and friendly people and I love my new Truck and a big thank you to DeWey 👍

DUWALA JOSEPH

7/21/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

KAYENTA, AZ

Wallace J|2024 GMC Sierra 1500

Confirmed Service Customer

7/1/2025

was alright

7/2/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

GANADO, AZ

Carol H|2022 Buick Enclave

Confirmed Service Customer

7/1/2025

Awsome as always

7/2/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

FLAGSTAFF, AZ

Von L|2023 GMC Sierra 1500

Confirmed Service Customer

7/2/2025

Great service, great team. I moved to the region six months ago and have been searching for my new service/dealer. Well I met Austin, the service advisor who was simply outstanding. And his professionalism and knowledge sold me on your dealership.

7/2/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

WINSLOW, AZ

Brandon A|2023 GMC Sierra 1500

Confirmed Service Customer

7/3/2025

Very professional service. Never have any issues. Thank you.

7/8/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

FLAGSTAFF, AZ

Ken W|2016 GMC 2500HD Sierra

Confirmed Service Customer

7/4/2025

Service was fast

7/8/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

FLAGSTAFF, AZ

Laura K|2025 GMC Sierra 1500

Confirmed Sales Customer

7/9/2025

very strong customer services and with new employees as well they help with good communication to where I can under stand.

VITA ALLISON

7/16/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

TUBA CITY, AZ

Brian W|2021 GMC Yukon

Confirmed Service Customer

7/16/2025

It's always a very smooth experience. Claire is always friendly and pleasant and knows her stuff, getting us in and checking everyone out.

7/16/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

FLAGSTAFF, AZ

Barry Z|2018 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/17/2025

I was In town on vacation needed an oil change, called the dealership , they got me in the next day..... Once I arrived , they got my truck in and the service done in about an hour as promised...

7/21/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

MUNCIE, IN

Susie M|2024 GMC Yukon

Confirmed Service Customer

7/30/2025

Everyone was super nice.

8/7/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

FLAGSTAFF, AZ

Simmon S|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

6/30/2025

Our sales guy, Tony, was very helpful and kept my wife and me informed throughout the entire process. We never felt left out of anything. The finance team was also very attentive and worked hard to get us a great deal. We really appreciated the excellent service!

ANTHONY SCHAEFFER

7/21/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Robert G|2024 GMC Yukon

Confirmed Service Customer

7/16/2025

First time here. Easy check in and fast friendly service. Got me in and out quickly

7/16/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

SEDONA, AZ

Star M|2022 Buick Encore

Confirmed Service Customer

7/24/2025

My service rep was very helpful and did a great job reviewing what needed to be done and what can be done in the future.

7/25/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

TUCSON, AZ

Sarah N|2020 Chevrolet Trax

Confirmed Service Customer

8/10/2025

I have no complaints. It was a real good experience. 👍🏼

WINSLOW, AZ

Robert S|2015 GMC Yukon

Confirmed Service Customer

8/13/2025

One of the best oil change/tire rotation I’ve ever experienced!

WINTER SPRINGS, FL

Michael S|2017 GMC Canyon

Confirmed Service Customer

9/24/2025

The service writer, Claire Coulter, was excellent. Knowledgeable, efficient, and friendly. Excellent communication /people skillset. I especially appreciated the in-depth explanation of work peformed/whats next summary. These attributes make the customer experience feel worthwhile.

9/29/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

FLAGSTAFF, AZ

Todd G|2026 GMC Canyon

Confirmed Sales Customer

9/29/2025

Johnathon was great to work with. Kept me posted on delivery and was really straight up through the process.

FLAGSTAFF, AZ

Lenett M|2022 GMC Acadia

Confirmed Service Customer

10/8/2025

Quick and easy check in. Staff was pleasant and helpful.

WILLIAMS, AZ

Deborah M|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

10/20/2025

Disappointed in dashboard console screen small, no dual air control, no hands free on steering wheel.

TUBA CITY, AZ

Russell B|2025 GMC Sierra 2500 HD

Confirmed Service Customer

10/26/2025

great service, very friendly staff.

FLAGSTAFF, AZ

Walter M|2026 GMC Terrain

Confirmed Sales Customer

10/26/2025

Easy, but long.

FLAGSTAFF, AZ

Rick H|2016 Buick Enclave

Confirmed Service Customer

11/24/2025

The experience was basically fine, except for something I noticed after checking out. The service repair estimates included a visual indication of a small oil leak with a diagnostic service soon to pinpoint the source. If I had been informed of this issue prior to checking out, I would have agreed to do the diagnostic while my vehicle was still is in the shop to know the seriousness of the leak. Now I have to schedule another service appointment which isn't convenient as I live an hour from the Flagstaff service center.

11/24/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. .

Business Response

CORNVILLE, AZ

Jane H|2024 GMC Sierra 1500

Confirmed Service Customer

12/3/2025

Excellent service

12/16/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

CAMERON, AZ

Brandyn T|2019 GMC Yukon

Confirmed Service Customer

12/5/2025

Was a good experience

12/16/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

FLAGSTAFF, AZ

Omar A|2026 GMC Sierra 1500

Confirmed Sales Customer

12/8/2025

Great People, awesome experience!

HOUSE SALES REP

12/16/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

FLAGSTAFF, AZ

Richard C|2026 GMC Sierra 1500

Confirmed Sales Customer

12/9/2025

I had an excellent experience purchasing my new 2026 Sierra AT4. My salesperson Dewey was extremely helpful and patient through my decision making process. I love how knowledgeable the entire team is regarding their product.

DUWALA JOSEPH

12/16/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

PARKS, AZ

Rose S|2026 GMC Sierra 1500

Confirmed Sales Customer

12/10/2025

Thankyou very much, everything was excellent & appreciated,

DUWALA JOSEPH

12/16/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

TONALEA, AZ

Kimberly S|2023 GMC Canyon

Confirmed Service Customer

12/15/2025

It took a few tries, but successful fix to my back up camera system. I appreciate my service manager's efforts to help out throughout the process. Thanks Claire!

12/16/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

FLAGSTAFF, AZ

Mamie B|2018 GMC 2500HD Sierra

Confirmed Service Customer

8/3/2025

Clare was excellent to work with and her customer service showed. The repair cost was more than we expected.

8/5/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

HOLBROOK, AZ

Shawn L|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

8/14/2025

Service was great. Was kept up to speed with my vehicles maintenance by my service adviser Claire.

PARKS, AZ

Betty Y|2026 GMC Terrain

Confirmed Sales Customer

8/15/2025

They did an excellent job finding a vehicle for us. It was awesome.

PAGE, AZ

Jennifer T|2018 Buick Encore

Confirmed Service Customer

8/22/2025

Wonderful service team

GRAND CANYON, AZ

Kimberly S|2023 GMC Canyon

Confirmed Service Customer

8/22/2025

Everyone was friendly and helpful. Explained the course of action.

FLAGSTAFF, AZ

Kimberly B|2025 GMC Sierra 1500

Confirmed Service Customer

9/12/2025

Friendly efficient and time appropriate

FLAGSTAFF, AZ

Kenneth F|2026 GMC Sierra 1500

Confirmed Sales Customer

10/11/2025

Two sales person help us, so friendly and there manger. They help us alot

MARBLE CANYON, AZ

Samantha Y|2025 Buick Encore GX

Confirmed Service Customer

10/18/2025

My first visit for oil change receptionist was full of energy with a smile service was quick

GRAND CANYON, AZ

Stephen W|2012 GMC Yukon XL

Confirmed Service Customer

10/22/2025

Everyone I spoke with were friendly and actually helpful like they cared. The facility was clean throughout from the restroom to the showroom and garage. The mechanic assigned to my vehicle did a good job replacing the 4x4 module and checking on a couple of SB's. Other than the 6 hr. wait I was satisfied.

FLAGSTAFF, AZ

Dan S|2019 Chevrolet Impala

Confirmed Service Customer

11/8/2025

Had braking noise issue. Offer to show the technician when it happens on the automatic braking with cause control. They knew better than me, I guess. Charged me $185 Diagnostic fee and said they could not duplicate it. Did not get my car fixed.

11/24/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par.

Business Response

FLAGSTAFF, AZ

Jay C|2023 GMC Sierra 1500

Confirmed Service Customer

12/19/2025

Claire is such a pleasure to work with and the service was done in a timely manner at a reasonable cost. I appreciate the ability to bring my vehicle here. Thank you!

12/19/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

FLAGSTAFF, AZ

Samuel K|2017 Chevrolet Suburban

Confirmed Service Customer

12/28/2025

Oxendale was just wonderful. I brought my Suburban in too fix my issue. My warranty company took forever to send someone to look and approve the repair, 5 weeks. Luckily, I preordered the part. I was in a rental during this time. While the claim was denied, they started the repair in an quick manner so we could have our Suburban before Christmas. You can trust that Oxendale will treat you right. They will go out of their way to ensure you have a good experience. AVOID American Dream Auto Warranty. They will do anything to get out of lodging for your claim.

12/29/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Gary R|2024 GMC Sierra 1500

Confirmed Service Customer

1/5/2026

was great in and out, for service.

1/5/2026

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

TUBA CITY, AZ

Debra H|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

1/11/2026

Quick, easy, the job gets done.

FLAGSTAFF, AZ

Jill O|2016 GMC 2500HD Sierra

Confirmed Service Customer

1/13/2026

The service is excellent at Oxendale GMC. Every visit has gone perfectly!

WILLIAMS, AZ

Earl L|2026 GMC Sierra 1500

Confirmed Sales Customer

12/23/2025

Very great customer service

KAILYN BROWN

12/29/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

TUBA CITY, AZ

Nathaniel M|2026 GMC Sierra 1500

Confirmed Sales Customer

12/24/2025

The dealership is okay. They supposed to call me to pick up my gift.

JONATHAN ALVAREZ ROJ

12/29/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional experience, so we are disappointed to hear that yours was not up to par. .

Business Response

WINSLOW, AZ